Effective date: October 13, 2026
Zevanta RCM Solutions LLC (“Zevanta”, “we”, “us” or “our”) provides medical billing and revenue cycle management services to healthcare practices in the United States. This Privacy Policy explains how we collect, use and protect personal information when you visit zevantarcmsolutions.com (the “Website”), contact us, or subscribe to our updates.
This policy covers information collected through the Website and our general business communications. It does not cover protected health information (PHI) that we handle for client practices under a service agreement. That information is described in Section 4.
1. Information We Collect
Information you give us. When you fill out a contact, consultation or appointment form, subscribe to updates, email us or call us, we may collect:
- Your name, email address and phone number
- Your practice or organization name, role and location
- The services you are interested in and anything you write in your message
Information collected automatically. When you browse the Website, our hosting provider and website software may record technical information such as your IP address, browser type, device type, pages visited and the date and time of your visit. Some of this information is collected through cookies (see Section 6).
Please do not send patient information through the Website. Our forms are not designed to receive PHI. Do not include patient names, dates of birth, insurance IDs, diagnoses or other health information in a website form or a general email.
2. How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests for a consultation or quote
- Provide, manage and improve our services and our Website
- Send updates you have subscribed to, such as billing, coding and compliance news
- Keep the Website secure and prevent spam, fraud and misuse
- Meet our legal, regulatory and contractual obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
3. How We Share Information
We share personal information only when needed to run our business, and only with:
- Service providers who help us operate the Website and communicate with you, such as web hosting, email delivery and form tools. They may use the information only to provide services to us.
- Professional advisors such as attorneys and accountants, where needed.
- Authorities, when required by law, court order or to protect the rights, property or safety of Zevanta, our clients or others.
- A successor business, if Zevanta is involved in a merger, acquisition or sale of assets. This policy will continue to apply to your information.
4. Protected Health Information (HIPAA)
When we provide billing services to a healthcare practice, we may receive protected health information as defined by the Health Insurance Portability and Accountability Act (HIPAA). In that role we act as a business associate of the practice.
PHI we receive from client practices is used and disclosed only as permitted by HIPAA and by our service agreement and Business Associate Agreement with that practice. It is not used for marketing and is not governed by this Website Privacy Policy. Patients with questions about their health information should contact their healthcare provider directly.
5. Emails and Text Messages
Email. If you subscribe to our updates, we will email you industry news and information about our services. You can unsubscribe at any time using the link in any email or by contacting us. We may still send you messages related to an inquiry or an active business relationship.
Text messages. If you give us your mobile number and agree to receive texts, we may text you about your inquiry, scheduled calls or our services. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help at any time. Consent to receive texts is not a condition of purchasing any service. We do not sell, rent or share mobile phone numbers or text messaging opt-in consent with third parties for their marketing purposes.
6. Cookies and Similar Technologies
The Website uses cookies, which are small files stored on your device. Some cookies are necessary for the Website to work, such as remembering your cookie preferences. Others may help us understand how visitors use the Website or support features provided by third parties.
When you first visit, a cookie banner lets you accept, reject or customize non-essential cookies. You can change your choice at any time through the cookie settings on the Website or in your browser settings. Blocking some cookies may affect how the Website works.
7. Third-Party Content and Links
Some pages include content from other services, such as embedded maps from Google Maps, embedded videos from YouTube and fonts from Google Fonts. These services may collect information about your visit under their own privacy policies. The Website may also link to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their policies.
8. Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, loss, misuse or alteration. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
9. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including to respond to your inquiry, maintain our business relationship, and meet legal, accounting or reporting requirements. When it is no longer needed, we delete it or make it anonymous.
10. Your Choices and Rights
You may:
- Ask what personal information we hold about you
- Ask us to correct information that is inaccurate
- Ask us to delete your personal information, subject to legal exceptions
- Opt out of marketing emails and text messages at any time
Depending on where you live, state privacy laws may give you additional rights. To make a request, contact us using the details in Section 13. We may need to verify your identity before acting on a request, and we will not discriminate against you for exercising your rights.
11. Children’s Privacy
The Website is intended for healthcare professionals and businesses. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above. Please review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Zevanta RCM Solutions LLC
5900 Balcones Drive, STE 7715
Austin, TX 78731, USA
Email: zevantarcmsolutions@gmail.com
